Track my order
Where’s my
order?
Enter your order number and the email you used at checkout.
Tracking lookup is coming online — email support@merrivy.com with your order number and we’ll reply within one business day.
Good to know.
Your order confirmation email has a View your order button. It opens Shopify’s order status page for your order, with tracking once it ships.
When your order ships, we email you its tracking link. Allow up to two business days for the carrier’s first scan. Delivery details ↗
Still stuck? Email support@merrivy.com with your order number. We reply within one business day.
- Secure checkoutEncrypted payment on Shopify.
- 30-day returnsChange your mind within 30 days of delivery.
- Fast, friendly supportReplies within one business day.
Thoughtful quality, transparent shipping, and a 30-day home trial on every order.
