Returns & refunds
Test both ceiling domes for 30 days—risk-free.
A clear process, should you need it.
- Return request
- Within 30 days
- Item condition
- 30-day light-up-your-space guarantee
- Start with
- Our support team
30 days to request a return.
Contact us within 30 days of delivery. Test the Split-Panel Solar Ceiling Light Kit in your shed, garage, or home for 30 days: request an easy return or replacement within 30 days of delivery. Keep your order number handy.
Three simple steps.
- Contact support with your order number, the item and your reason for returning it.
- Wait for return instructions and the correct return address before sending anything.
- Pack the item securely and keep the carrier receipt. We’ll confirm when it arrives.
Shipping & refunds.
Defective or damaged items are replaced free of charge. Approved returns are refunded to your original payment method within 5–10 business days.
Wrong or damaged item?
Send a description and clear photos when you contact support. We cover return shipping for a confirmed wrong or damaged item and arrange the appropriate replacement or refund.
1-year solar panel, battery & LED warranty
If a solar panel, battery pack, or remote ever fails within 1 year of purchase, email support@merrivy.com and we’ll ship a free replacement.
Back to the Solar Ceiling Kit ↗