Try it on at home for 30 days—free size exchanges & easy returns.

30 days to request a return.

Contact us within 30 days of delivery. Try it on at home in front of your mirror: request a free size exchange or return within 30 days of delivery. Keep your order number handy.

Three simple steps.

1. Contact support with your order number, the item and your reason for returning it.
2. Wait for return instructions and the correct return address before sending anything.
3. Pack the item securely and keep the carrier receipt. We’ll confirm when it arrives.

Shipping & refunds.

Size exchanges are free. For refunds, approved returns go back to your original payment method within 5–10 business days.

Wrong or damaged item?

Send a description and clear photos when you contact support. We cover return shipping for a confirmed wrong or damaged item and arrange the appropriate replacement or refund.

Free 30-day size & color exchanges

Need a different size or want to swap between Evergreen and Classic Red Tartan? Email support@merrivy.com and we’ll ship your exchange free.