Returns & refunds
Love it for 30 days, or get a full refund.
A clear process, should you need it.
- Return request
- Within 30 days
- Item condition
- 30-day risk-free guarantee
- Start with
- Our support team
30 days to request a return.
Contact us within 30 days of delivery. Inspect the hardcover, foil, and 120 gsm paper at home: request a return within 30 days of delivery. Keep your order number handy.
Three simple steps.
- Contact support with your order number, the item and your reason for returning it.
- Wait for return instructions and the correct return address before sending anything.
- Pack the item securely and keep the carrier receipt. We’ll confirm when it arrives.
Shipping & refunds.
You pay return shipping unless the item arrived wrong or damaged. Approved refunds go to the original payment method once the return arrives; allow 5–10 business days for the payment provider to process them.
Wrong or damaged item?
Send a description and clear photos when you contact support. We cover return shipping for a confirmed wrong or damaged item and arrange the appropriate replacement or refund.
